Legal
Refund Policy
Our 7-day money-back guarantee and refund process.
Our Satisfaction Guarantee
At Bunny Streams IPTV, we are confident in the quality of our service. We offer a 7-day money-back guarantee on all new subscriptions to ensure you are completely satisfied with your purchase.
Eligibility for a Refund
To be eligible for a refund, you must meet the following conditions:
- Your refund request must be submitted within 7 days of your initial purchase date.
- The policy applies only to new subscriptions. Subscription renewals are not eligible for a refund.
- If you have violated our Terms of Service, you may not be eligible for a refund.
How to Request a Refund
Requesting a refund is simple. Please follow these steps:
- Contact our customer support team via email.
- Provide your subscription details (username or email used for purchase).
- Briefly explain the reason for your refund request. This helps us improve our service.
Our team will review your request and process the refund if it meets our policy criteria.
Processing Your Refund
Once your refund is approved, it will be processed to your original payment method within 5-10 business days. Please note that the exact time may vary depending on your bank or payment provider.
Contact Us
If you have any questions about our Refund Policy, please don't hesitate to contact us:
Email: contact@iptvservices.online